Frequently Asked Questions
Why won't my payment go through?
If your payment isn’t processing, please check that your billing details match your card’s information. Ensure you have sufficient funds and try using an alternative payment method. If the issue persists, contact your bank or reach out to our support team for assistance.
How Long Will It Take To Get My Package?
Orders are typically processed within 1-2 business days. Delivery takes 2-3 working days within the UAE.
Do You Ship Internationally?
We currently only do business within the UAE and do not offer international shipping.
What Shipping Methods Are Available?
We offer standard and express delivery within the UAE. Our trusted courier partners ensure your products arrive safely and on time.
What Payment Methods Are Accepted?
We accept Visa, MasterCard, Google Pay, Apple Pay, and Tabby and We also have Cash on Delivery (COD) option. If you experience payment issues, please contact our support team.
Is Buying On-Line Safe?
Yes! At NomTech, we prioritize secure transactions and use encrypted payment gateways to ensure your personal and payment information remains protected. Your privacy and security are our top priorities.
How do I place an Order?
Simply browse our Store, select the products you want, and add them to your cart. Proceed to checkout, fill in your details, and complete your payment. Once your order is confirmed, you will receive an email with your order details.
Do I need an account to place an order?
No, you can place an order as a guest. However, creating an account allows you to track orders, save your details for future purchases, and access exclusive offers.
Who should I to contact if I have any queries?
For any inquiries, you can contact our customer support team via email at info@nomtech.ae or call us on WhatsApp at +971564085915. We’re here to help!
How Can I Cancel Or Change My Order?
If you need to modify or cancel your order, please contact us within 12 hours of placing it. Once an order has been processed or shipped, we may not be able to make changes or cancellations.
How Do I Track My Order?
You can track your order by contacting us on WhatsApp at +971564085915.
How Can I Return a Product?
If you receive a defective or incorrect product, contact us within 7 days of receiving your order. Returns are only accepted for items in their original packaging and condition. Read our return policy on our website for full details.